Manager Clinical Operations RN - Apple Hill Cancer Center
Company: Wellspan Health Services
Location: York
Posted on: April 9, 2025
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Job Description:
ScheduleFull Time Monday - Friday Day ShiftGeneral
SummarySupports efforts to implement care delivery systems that are
safe, timely, effective, equitable, efficient and patient centered.
Works with the Practice Managers and Site Directors to advance and
standardize clinical operations throughout the system, within a
culture of quality, safety and efficient care. Assists the Director
of Clinical Operations in management of staff to deliver high
quality, patient-centered care. Assists with directing and
coordinating system and operational priorities. Provides leadership
and oversight of the Clinical Supervisors. Develops and initiates
standardized nursing education for the service lines, in line with
System Practice and evidenced based protocols.Duties and
ResponsibilitiesEssential Functions:Works as a member of the
clinical operations leadership team to develop and ensure the
successful completion of service line goals, objectives and system
aims for improving clinical operations of high quality and patient
safety.Provides supervision, direction, oversight and support of
the work of Clinical Supervisors in the practice and across
transitions of care.Responsible for hiring, performance review of
Clinical Supervisors.Collaborates with Practice Managers to provide
performance evaluation and clinical competency review of clinical
staff in the practices.Works with the Care Coordination Leadership
Team to integrate and coordinate PCMH care management activities
longitudinally across the system.Supports the advancement of the
System's Accountable Care Strategies.Ensures alignment of clinical
policies and patient care activities within the service line with
other System entities through service on the WellSpan Nursing
Executive Council.Collaborates with other System departments and
Service Lines to develop care standards and integrate clinical
quality initiatives in areas such as patient and population
management, quality improvement, infection control, patient safety,
care management and information technology.Works with the
leadership team to develop appropriate staffing models to support
quality, cost effective patient care in an accountable care
environment.Assists in the implementation, monitoring, auditing,
and ongoing improvement of quality initiatives. Tracks the progress
of goals, productivity, and performance standards. Stays abreast of
emerging trends and state/national guidelines and standards related
to clinical quality and health services.Encourages physicians and
physician practice leadership and staff to explore the benefits,
challenges, and opportunities in improving health outcomes and
patient experiences while containing healthcare costs. Assists in
avoiding duplication of efforts, minimizing inconsistencies,
recognizing and reducing burden on the participants, and developing
and deploying strategies that are cost effective and improve EHR
utilization and standardization.Continuously monitors and manages
the practice transformation process, including but not limited to
practice observations of current state, review of findings and
concerns, consultation of best practice recommendations, and
opportunities for improvement related to optimized clinical
workflows.Works and coordinates with practice leadership,
providers, and clinical staff to operationalize strategies to
improve, including implementation and training of efficient and
standardized clinical workflows, as well as efficient use of health
information technology to support patient-centered care
delivery.Identifies gaps in clinical workflows or processes and
works with practice team and operational leadership to achieve
expected outcomes.Common Expectations:Works with the Director of
Clinical Operations to manage budgetsProvides outstanding service
to all customers; fosters teamwork; and practices fiscal
responsibility through improvement and innovation.Enhances
professional growth and development through participation in
educational programs, current literature, in-service meetings, and
workshops.Required for All Jobs:Performs other related duties as
identified.WellSpan Health has adopted and implemented a compliance
program to support WellSpan's values and standards for
professionalism, integrity, and ethics. Expected to support and
meet the values and standards of the organization and the
performance expectations of the job, the department, and the
compliance program.WellSpan Health has adopted and implemented a
privacy program to safeguard the patient information and the
business and operational information of the organization. Expected
to support and meet the values and standards of the organization to
safeguard patient and business/operational information.The above
statements are intended to describe the general nature and level of
work being performed. They are not intended to be construed as an
exhaustive list of all responsibilities, duties, and skills
required of personnel so classified.Benefits OfferedComprehensive
health benefitsFlexible spending and health savings
accountsRetirement savings planPaid time off (PTO)Short-term
disabilityEducation assistanceFinancial education and support,
including DailyPayWellness and Wellbeing programsCaregiver support
via WellthyChildcare referral service via WellthyWellSpan Healths
vision is to reimagine healthcare through the delivery of
comprehensive, equitable health and wellness solutions throughout
our continuum of care. As an integrated delivery system focused on
leading in value-based care, we encompass more than 2,300 employed
providers, 250 locations, nine award-winning hospitals, home care
and a behavioral health organization serving central Pennsylvania
and northern Maryland. Our high-performing Medicare Accountable
Care Organization (ACO) is the regions largest and one of the best
in the nation. With a team 23,000 strong, WellSpan experts provide
a range of services, from wellness and employer services solutions
to advanced care for complex medical and behavioral conditions. Our
clinically integrated network of 3,000 aligned physicians and
advanced practice providers is dedicated to providing the highest
quality and safety, inspiring our patients and communities to be
their healthiest.WellSpan Medical GroupThe WellSpan Medical Group
is comprised of almost 5,000 employees and growing fast! We have
medical practices that represent 51 specialty areas of medicine
across 77 locations throughout Central Pennsylvania and Northern
Maryland. Wherever your patient care interests fall - whether its
caring for babies, to end of life care, or anywhere in between to
include urgent care - join our amazing team and learn for yourself
why WellSpan was just recognized in the Forbes list of the 100 best
employers in Pennsylvania, with a ranking of No. 24!Working
together, our goal is to improve lives through exceptional care for
all, lifelong wellness and healthy communities. Our culture is one
of respect, diversity and inclusion.QualificationsMinimum
Education:Bachelors Degree RequiredWork Experience:3 years In
healthcare leadership and Medical Group practice experience.
RequiredLean Daily Management experience.
PreferredLicenses:Licensed Registered Nurse Upon Hire Required
orRegistered Nurse Multi State License Upon Hire Required andBoard
Certified in Ambulatory Care Nursing within 2 years Preferred
orCertificate in Ambulatory Care Nursing within 2 years Preferredby
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Keywords: Wellspan Health Services, Harrisburg , Manager Clinical Operations RN - Apple Hill Cancer Center, Executive , York, Pennsylvania
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