Contact Center Agent
Company: Pella Mid-Atlantic
Location: Beltsville
Posted on: April 23, 2025
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Job Description:
About Pella Mid-Atlantic
Pella Mid-Atlantic is the -area's leading distributor of Pella
window and door products. - Our products are backed with over 90
years of innovation and experience in the industry and are designed
to enrich the homes and lives of others. Pella Mid-Atlantic plays a
critical role in the sales, installation, scheduling, and servicing
of our products in your homes, projects, and buildings, and it is
an honor.
Pella Mid-Atlantic has six showrooms including our headquarters
located in Beltsville, Maryland. We serve residential, trade, and
commercial customers in Maryland, Virginia, DC, and parts of
Delaware and West Virginia.
We are passionate about what we do at Pella Mid-Atlantic, and we're
looking for people who share our passion - from sales to
installation to accounting, and everything in between. - If you are
a motivated, caring, and driven individual looking for a career
with a world-class company, come join us. Feel the Pella
Passion!
Position Overview:
The Contact Center Agent will be the first touch point for Pella
Mid-Atlantic customers offering a best-in-class experience. If you
are someone who thrives on healthy competition and the drive to
succeed, this position is for you! The Contact Center Agent will
make outbound sales calls, answer, and respond to inbound calls and
internet inquiries, providing product knowledge and setting
appointments. -This position will also confirm all appointments,
reengage past customers and reschedule cancelations. We are looking
for employees that love customer service, sales (of any kind), and
are persuasive and engaging on the phone. The Contact Center Agent
position gives you a great foundation of Pella Mid-Atlantic
knowledge to begin your career with the company. We are open 7 days
a week, this position requires a scheduled shift of one weekend day
per week.
Responsibilities/Accountabilities:
Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, disability, or protected Veteran status.Powered by
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Keywords: Pella Mid-Atlantic, Harrisburg , Contact Center Agent, Sales , Beltsville, Pennsylvania
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