Family Success Advocate
Company: CHS Hershey Center
Location: Hershey
Posted on: March 22, 2025
Job Description:
The Family Success Advocate is passionate about nurturing,
educating, and empowering children and families in social and
financial need to lead fulfilling and productive lives. The Family
Success Advocate is expected to engage, equip, and empower families
of children attending the Center. This family liaison is
responsible for supporting the implementation of family engagement
policies, procedures, and strategies, engaging families, and
assisting them in admissions activities by working as a case
manager. This individual will work to incorporate family feedback
to enhance the family engagement experience. The Family Success
Advocate will act as a liaison between the Center and families,
reporting directly to the Family Success Manager, and working
closely with other Family Success Advocates, and families to ensure
that questions about the education, health, and safety of their
children are answered. The salary range for this position is
$45,168 to $60,300, based on experience.Responsibilities:
Collaborating with the CHS Central
Office enrollment / family engagement team and implementing CHS
family engagement policies, procedures, and strategiesUsing a
Student Information System to track family engagement objectives
and milestonesRepresenting CHS to parent groups and individuals
away from the CHS centerAssisting families in all aspects of the
enrollment processUnderstanding family needs and helping families
navigate the system of applying for services like transportation,
food, clothing, etc.Pointing families to community resources and
family events at CHSLeveraging impactful communication tools to
deliver effective communications supporting healthy relations
between parents, children, and CHSConducting home visits and family
meetings to identify concernsResearching initiatives to support
families and enable child successSupporting child retention by
developing successful relationships with familiesWorking beside a
team of other Family Success Advocates to collaborate and implement
best practicesRemaining updated of developments in the fields of
family studies and child developmentDeveloping individualized plans
for each family in need, understanding how different experiences
(culture, traumas, etc.) should impact the treatment approachAiding
the Family Success Manager in training efforts between CHS and
familiesPlanning family engagement events and activities such as
and family-oriented initiativesImplementing a system of feedback
loops and gap resolution around family and community
engagementReinforcing best practices in building strong
relationships with families, children, and community
partnersAssisting in the orientation and adjustment of newly
enrolled childrenOther duties as assignedQualifications:
Bachelor's Degree in Social Work,
Family Studies, Human Development, Counseling, Psychology, or
related fieldCoursework in some of the following: child
development, group counseling, educational counseling, resiliency
training, case management, non-profit, behavioral management,
crisis intervention, and family systems3 years of previous
experience in family and/or community engagementValid PA Driver's
LicenseCertification in counseling, education, or mental health
(preferred)Responsible, enthusiastic, and cares about working for a
mission-focused organizationDemonstrated understanding of and
ability to effectively work with low-income families
(preferred)Willingness to be held accountable and receive
feedbackComfortability with technology including MS Office Suite
(Outlook, Word, Excel and PowerPoint) and/or willingness to
learnCommitment to the mission and values of CHS and MHS and
demonstrated high degree of integrity as all MHS and CHS staff are
considered to be role models for studentsAbility to work with a
team as well as skills in mediation and negotiationAbility to work
in a fast-paced environment with changing priorities -Ability to
proactively identify problems and implement solutionsU.S. work
authorization and successful completion of pre-employment
background checks and clearances
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Keywords: CHS Hershey Center, Harrisburg , Family Success Advocate, Other , Hershey, Pennsylvania
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