Service Team Leader
Company: Wegmans Food Markets
Location: Woodbridge
Posted on: November 12, 2024
Job Description:
Schedule: Full timeAvailability: Applying To This Requisition
Allows You To Be Considered For Multiple Opportunities. Please
Provide As Much Availability That Works With Your Schedule. Age
Requirement: Must be 18 years or olderLocation: Woodbridge,
VAAddress: 14801 Dining WayPay: $21 - $21.75 / hourJob Posting:
11/09/2024Job Posting End: 12/09/2024Job ID:R0229201EARN A BONUS UP
TO $1,500! Hiring immediately!We're looking for entry-level leaders
who are passionate and ready to collaborate, lead, and give their
best every day! In this role, your responsibilities will consist of
both coordinating and troubleshooting daily activities of our
customer service employees, as well as taking part in store
management duties and projects. - Through these responsibilities
you will gain a deep understanding of our values, business measures
and operations, experiencing everything from daytime to nighttime
hours, often acting as a liaison between different areas of the
store. - You will be responsible for leading and developing a team
of customer service focused team members, ensuring they have the
tools and resources to be successful at their jobs. - If you love
to work in a fast-paced, energetic environment where no two days
are the same, then this is the role for you!What will I do?
- Independently manage store operations between daytime and
nighttime hours, acting as key leader and liaison among teams and
various departments throughout the store; responsible for closing
and/or opening the store, as part of a varied schedule that changes
on a weekly basis
- Partner with department management to prioritize and delegate
tasks and ensure the Front End/customer checkout operations runs
efficiently, monitoring the business and customer traffic
throughout the store, managing the right number of open checkout
lanes and running register when necessary to reduce customer wait
time
- Manage performance of a team of Customer Service employees,
providing resources, training, feedback, and development
opportunities
- Provide Incredible Customer Service to customers and employees
alike, acting as a champion throughout the store for our values and
standards
- Quickly react to situations that arise, partnering with store
leadership to problem solve operational challenges
- Participate in and/or lead special projects and assignments
across the store with the goal of bringing employees together and
enhancing the Company cultureRequired Qualifications
- 1 or more years of work experience, preferably in customer
service, or a college degree
- Computer skills
- Proven ability to multi-task and handle interruptions in a
fast-paced environmentPreferred Qualifications
- Experience leading a team
- Ability to quickly learn and adapt to new situations and
subject mattersAt Wegmans, we've long believed we can achieve our
goals only if we first fulfill the needs of our people. Putting our
people first and offering competitive pay and a variety of benefits
& perks is just the start of what it means to work at
Wegmans.Whether through premium pay for working overtime, on
Sundays or on recognized holidays, offering industry-leading health
care coverage and wellness programs to support physical, financial,
and emotional well-being, or paid time off (PTO) to help you
balance work and life, we've got something for everyone.And because
we care about the wellbeing and success of every person, we
recognize each person has their own unique scheduling needs. We're
proud to offer flexibility in scheduling so our employees can
prioritize what is most important to them. Our large, high-volume
stores and 24x7 operations allow for personalized schedules that
balance an employee's individual needs with the needs of our
business and each department. Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work
life
- Higher premium pay rates for working overtime, on Sundays, or
on a recognized holiday
- Health care benefits that provide a high level of coverage at a
low cost to you
- Retirement plan with both a profit-sharing and 401(k)
match
- A generous scholarship program to help employees meet their
educational goals
- LiveWell Employee & Family program to support your emotional,
work-life and financial wellness
- Exclusive discounts on electronics, entertainment, gym
memberships, travel and more!
- And more!***Certain eligibility requirements must be satisfied
and offerings may differ based upon area or the company and/or
position.For 25 years in a row, our employees have put us on the
FORTUNE magazine's list of the 100 Best Companies to Work For -.
Discover what it means to work for a family-owned, mission-driven,
values-based company that believes in caring, respect, empowerment,
high standards and making a difference in the community. Because
with a family-like atmosphere of shared support, leaders who have
your best interest at heart and growth as part of everything we do,
Wegmans is the place for you to do what you love-and love what you
do.
Keywords: Wegmans Food Markets, Harrisburg , Service Team Leader, Hospitality & Tourism , Woodbridge, Pennsylvania
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