Senior Manager, Administration & Resource Management

Company: Washington Metropolitan Area Transit Authority
Location: Washington
Posted on: April 24, 2025

Job Description:

Senior Manager, Administration & Resource ManagementThe Senior Manager of Administration & Resource Management will oversee administrative functions within the department of Transportation, including personnel administration teams for Rail and Bus Transportation. This role will be responsible for a holistic approach to managing the department's 4000+ positions and a strategic approach to employee development and succession planning, in partnership with Performance and Learning. The Senior Manager of Administration & Resource Management will also mentor administrative support team members and develop administrative processes and templates to support consistent high quality work products.The ideal candidate demonstrates exemplary written communication skills, proven ability to represent processes graphically and via written instructions; and human resources experience, including workforce planning and recruiting. Strong organizational skills and ability to develop systems to foster cohesiveness within a large team in a fast-paced work environment are paramount.MINIMUM QUALIFICATIONSEducation

• Bachelor's degree in business, Public Administration, Project Management, Information Systems, management or a related fieldExperience
  • A minimum of eight (8) years of progressively responsible experience in the development, management and administration of large teams, offices or departments to include some supervisory management experience.Certification/Licensure
    • N/APreferred
      • Experience with managing budgets, financial analysis and forecasting
      • Experience in matrix organization or supporting role (indirect authority)
      • Experience in transit or public-sector administration
      • Master's in Business Administration
      • Masters or Certifications in Financial Management, Human Resources Management, Project Management or related fields
      • Experience with International Organization for Standards - ISO 9001:2015SUMMARYThe Senior Manager Administration and Resource Management is responsible for providing vision and leadership in all aspects of business operations and administration in support of the Department to which it is assigned. Responsibilities include but are not limited to: developing strategy to support and manage the department in the areas of Human Resources, departmental operational budget, fleet and inventory management, departmental Continuity of Operations Planning (COOP), communications management, oversight of facility and space planning, safety program compliance oversight and reporting support to assure compliance with all applicable policies and regulations. The incumbent will work closely and interface with Departmental leadership and key internal and external stakeholders.ESSENTIAL FUNCTIONS
        • Directs efforts for the Department in partnership and coordination with Human Resources and Labor Relations, specifically in the areas of workforce planning, all stages of employee recruiting and talent management, policy development, PeopleSoft management, and adaptation of staff to new timekeeping software and procedures as may be implemented by the Authority. Liaison for Labor Union Management, Performance Evaluations and Plan management and administration, Organizational Design and Management and training and Professional Development Management, oversight and supports the process of disciplinary and termination actions in accordance with WMATA policies and procedures, as well as Federal regulations.
        • Performs liaison duties with Labor and union stewards ' Local 2 on issues such as grievances, terminations, and reduction in force.
        • Oversees operational financial and procurement processes. This activity includes maintaining inventory of Personal Protective Equipment (PPE), IT, Office Supplies and supporting the department with ad hoc purchases and requests. i.e., OSHA required training, safety equipment, project office needs etc.
        • Directs the department's Non-Revenue Vehicle Management program which includes the management of vehicle procurement and administration, tracking of routine preventive maintenance, vehicle utilization reporting, and other related duties as outlined in established policy instructions and procedures.
        • Establishes and oversees Facilities services for the department, in collaboration with the Office of Infrastructure Facilities and Project delivery teams and is a liaison to LAND initiative for office relocation, IT infrastructure coordination, and space allocation for departmental staff.
        • Plans, directs, coordinates and evaluates the preparation of the status reports on WMATA mandated trainings, quality assessments and related audit review items such as, Continuity of Operation Plans (COOP) and Human Resource activities.
        • Participates in the specific strategic and financial planning for Operational expenditures, acquisition planning for internal operations, contract administration, close-out and evaluation.
        • Liaison for document records retention policies and supports procurement of scanning and shredding services as needed to ensure that departmental documentation and records are stored and archived in accordance with WMATA standards and procedures.
        • Coaches, manages, mentors and provides developmental opportunities and job assignments to enhance employee performance and expand employee capabilities. Forecasts resource needs and makes hiring decisions. Provides on-going developmental feedback. Enforces Authority-wide rules and policies regarding ethical behavior, safety, security, use of company property, time keeping, etc.
        • Facilitates the collection, analysis, documentation, and preparation of internal reports and dash boards related to key performance indicator metrics across departmental programs to evaluate how effectively teams are meeting strategic goals, business plan objectives and/or mitigating risks to ensure continuous improvement.OTHER FUNCTIONS
          • Collaborates with other departments in the execution of organization-wide initiatives, such as Operational Strategic Planning, mandatory training, inventory assessment, HR policy enforcements, etc.The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.Evaluation CriteriaConsideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.Evaluation criteria may include one or more of the following:
            • Skills and/or behavioral assessment
            • Personal interview
            • Verification of education and experience (including certifications and licenses)
            • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
            • Medical examination including a drug and alcohol screening (for safety sensitive positions)
            • Review of a current motor vehicle reportClosingWMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.
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Keywords: Washington Metropolitan Area Transit Authority, Harrisburg , Senior Manager, Administration & Resource Management, Executive , Washington, Pennsylvania