Product Manager - Hospitality Property Management Systems

Company: Cognizant
Location: State College
Posted on: September 27, 2024

Job Description:

About UsCognizant is a leading professional services company that transforms clients' business, operating, and technology models for the digital era. Our unique industry-based approach helps clients envision, build, and run more innovative and efficient businesses.Cognizant ConsultingWithin Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity.The RoleWe are seeking a Product Manager to join our Travel and Hospitality group. The ideal candidate will have experience in Hospitality Property Management Systems and be able to lead product development and implementation.Responsibilities

• Identify and analyze gaps between current processes and desired state and document process requirements on cross-functional and complex projects.
• Analysis of processes and software capabilities including system process analysis, design, and prototyping, as well as develop alternative design solutions, advise on options, risks, costs, and impact on other business processes and/or systems.
• Responsible for collaborating with business partners to assist a delivery team to produce technical solutions to address complex business needs.
• Create and validate recommended test scripts and scenarios working with testing team for large cross-functional complex projects.
• Create user stories and support features development in an Agile software engineering environment.
• Guide the product team on product road map decisions.
• Guide the product team on developing hypotheses and performing experiments.
• Guide the product team on creating user stories and ensuring data instrumentation of new features.
• Partner with research, analytics, data science & operations teams to deeply understand, analyze, and synthesize customer and company needs into product priorities, roadmaps, and detailed specifications.
• Partner with development team leadership and maximize development team efforts.
• Provide guidance on the technical stack used for the product portfolio and integration points with other products.
• Develop a deep understanding of the market as well as our customers, their pains and jobs-to-be-done. Systematically analyze user feedback.
• Know the competitive landscape and differentiate a product portfolio through innovation and positioning.
• Perform team reviews and regularly engage with team members to drive individual success.Requirements
  • 10+ years progressive work history.
  • At least 5 years' experience in product management, product development, product marketing, or operations, related to hotel systems.
  • Project management experience in both waterfall and Agile delivery.
  • Must have: Experience in PMS, CRS, hotel systems integration and implementations.
  • Preferred: Hospitality Industry experience across the entire guest journey (reservation/booking, stay, marketing, services).
  • Preferred: Direct hands-on hotel operations and/or hotel system experience.Work AuthorizationCognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.).Salary and Other CompensationThe annual salary for this position is between $110,000 - $130,000 depending on experience and other qualifications of the successful candidate.Benefits
    • Medical/Dental/Vision/Life Insurance.
    • Paid holidays plus Paid Time Off.
    • 401(k) plan and contributions.
    • Long-term/Short-term Disability.
    • Paid Parental Leave.
    • Employee Stock Purchase Plan.

Keywords: Cognizant, Harrisburg , Product Manager - Hospitality Property Management Systems, Executive , State College, Pennsylvania