Endpoint Engineer

Company: INSPYR Solutions
Location: Washington
Posted on: April 24, 2025

Job Description:

Title: Endpoint Engineer

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Location: Arlington, VA OR Remote with quarterly travel
Duration: Direct Hire
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

Endpoint Engineer - Global Technology Services
The Endpoint Engineer will play a vital role within the Global Technology Services team, supporting technology infrastructure across international offices. This position is essential for developing and maintaining secure, distributed endpoint environments and ensuring seamless device operations-from procurement to end-of-life.
This individual will manage the complete endpoint lifecycle, including operating system configurations, security agent deployments, policy settings, and software profile management. The role includes overseeing endpoint deployment, patching, and management tools, and serving as a technical escalation point for the Global Service Desk and other technology teams.
This position is based at headquarters in the Washington, DC area and requires on-site work two days per week. Fully remote candidates will be considered with quarterly travel.

Key Responsibilities
Project and Operational Management Identify and execute continuous service improvement (CSI) initiatives.
Provide expert technical guidance to the Service Desk and GTS on emerging endpoint technologies.
Manage the engineering cycle for end-user hardware and software.
Lead endpoint engineering activities including device deployment, imaging, and lifecycle management.
Oversee installation, configuration, and support for remote endpoint management tools.
Conduct regular patching of operating systems and applications.
Maintain documentation in the IT Service Management platform (ServiceNow), including Incident, Request, Change, and Problem records.

Documentation & Reporting Create and maintain thorough documentation using the ServiceNow ITSM platform.
Support and configure asset management processes within ServiceNow.
Monitor, maintain, and troubleshoot software and hardware integrations for laptops across the environment.

Training & Communications Translate customer and business requirements into technical endpoint solutions.
Train Service Desk team members on new technologies and patching strategies.
Provide input on the configuration and administration of MS Teams, Microsoft 365, and the Digital Adoption Platform.
Serve as a key escalation point for critical issues and support remediation of endpoint vulnerabilities.

Requirements
Experience 6+ years of hands-on experience managing and supporting Windows laptops in a Microsoft 365 environment.
3+ years of experience managing devices with Microsoft Intune.
Proven experience managing a laptop fleet of 500+ devices for at least 4 years.
Background in providing Tier 2 and Tier 3 desktop support.
Strong ability to collaborate with business stakeholders and IT operations to build and refine endpoint processes.

Technical Skills Solid knowledge of enterprise IT operations including networking, cloud computing, and cybersecurity best practices.
Experience with Microsoft Intune and Entra Administration, including Autopilot, Co-management, Conditional Access, and device compliance policies.
Proficient in scripting and automation using PowerShell.
Experience with endpoint technologies such as MDT, SCCM, BitLocker, and Virtual PCs.
Familiarity with managing macOS devices (Kandji preferred).
Experience with asset management systems; ServiceNow preferred.

Critical Qualities Embodies values and character consistent with a mission-driven, service-oriented organization.
Strong interpersonal skills with the ability to build trusted relationships across departments and regions.
Innovative, solution-oriented mindset with a passion for improving technology systems and processes.
Demonstrates ownership, accountability, and attention to detail in all aspects of endpoint management.
Capable of managing projects independently with excellent follow-through and communication.

Education Bachelor's degree in Computer Science or equivalent combination of education, experience, and technical certifications.

Location Hybrid (Washington, DC area) - in-office 2 days/week OR remote candidates may be considered but must be able to travel to DC quarterly.

Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) retirement plan
...and much more!


About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

Keywords: INSPYR Solutions, Harrisburg , Endpoint Engineer, Engineering , Washington, Pennsylvania